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The Secret of DTI's Quality Implementations Digital Technology International leads the industry in commitment to quality with its ISO 9001-94 certified Systematic Delivery Process(SM), and has consistently passed the rigorous semi-annual audits. Quality standards for each phase from software development to implementation consistently result in on-time, revenue-enhancing implementations.

Clearly defined steps at each phase of implementation provide a map for a successful, timely installation.

DTI has combined many years of newspaper experience, software implementation knowledge and practical philosophy into what DTI calls the “The Pyramid of Implementation” - a visual representation of the logical progression of a project from its conception through development and preparation, auditing and planning, training and implementation. DTI’s experience has shown that when this process is followed, a foundation is built that ensures the successful installation of DTI’s publishing solutions.

Six levels (phases) constitute the Pyramid of Implementation, each representing a logical phase in the project. Many tasks and procedures comprise each level of the Pyramid.

1. Product & Documentation: Programming standards require DTI engineers to adhere to solid rules of coding, code review and testing. Documentation, including manuals, training outlines and checklists, are created in harmony with development.

2. Auditing & Planning: Comprehensive workflow and technical audits help in planning, scheduling of tasks, and establishing milestones for each phase of the project.

3. System Hardware: According to audits, appropriate hardware and network configurations are specified.

4. Configuration: This phase includes set up and configuration of databases and client workstations for production, installation of interfaces and training of support teams.

5. Training: DT University offers numerous courses and certification levels to provide instruction using a workflow oriented curriculum.

6. Implementation: Implementation is a period of refining workflow and user skills, as DTI Partners with the site during the transition to proficiency in using the system in live production.

A Commitment to Quality:

DTI’s quality motto is “Total customer satisfaction, through continuous process improvement.”

DTI knows that implementing newspaper pagination systems brings tremendous challenges and changes to a site. As a result of our experience and our commitment to quality, DTI customers will have a detailed plan of the project in their hands and confidence in a successful experience.



 
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