DTI – Digital Technology International: Circulation iServices Subscriber

A self–service application that allows new customers to start subscriptions and empowers existing subscribers to manage their account information online, allowing your customer service representatives to spend less time processing routine transactions, and more time focusing on generating new subscriptions, welcoming new subscribers and validating new deliveries.

Subscription management made easy iServices Subscriber makes it easy for new customers to start a subscription, and gives existing customers the ability to view and update their subscription information through the Internet.

With iServices Subscriber, you and your subscribers can:

Start a new subscription or discontinue an existing one
View account history
Report service issues
Enter temporary stops and restarts
Make one–time or continuous credit card or bank draft payments
Access paid content
Change delivery frequency

Integrating circulation matters When iServices Subscriber is integrated with MediaPlus® Circulation, your customers have the ability to change or update their account information, even when your customer service reps are not available. All customer information is quickly and seamlessly integrated with MediaPlus® Circulation.