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PBS INTRODUCES ONLINE SELF–SERVICE APPLICATION FOR DISTRIBUTORS AND CARRIERS AT NEXPO 2005

Circulation software provides easy access to route and delivery lists, invoices and more

Minneapolis, MN, – February 24, 2005 – Publishing Business Systems, North America’s leading source for integrated enterprise–wide newspaper business software systems, today announced it will begin previewing a new online self–service application for distributors and carriers at the NEXPO 2005 conference in Dallas, Texas. Demonstrations of the new software, iServices Distribution, will be available in addition to other components of the company’s MediaPlus® Circulation iServices html–based software suite.

iServices Distribution is designed to make it convenient for carriers, agents, distributors, distribution managers and remote employees to give and receive up–to–date information about routes, deliveries and returns. Using the Internet, users can view and print invoice data, payments, bundle–top messages and delivery lists. Online access to this information provides a more efficient means of communication, reducing the paper trail and calls to the paper’s distribution manager, allowing for a more cost–effective use of internal staff.

The single copy return feature of iServices Distribution permits users to enter single copy returns from specific locations. Accurate, timely single copy returns information can be used to create and review suggested draw changes to reduce waste and increase single–copy sales.

In addition to iServices Distribution, PBS is introducing a new look to its online customer self�service application for subscribers, iServices Subscriber. iServices Subscriber allows new customers to easily start a subscription online, and provides existing customers the ability to view and update their subscription information through the Internet. Subscribers can look at their account history, enter temporary stops and restarts, report a delivery issue, make one–time or continuous credit card or bank draft payments and more. By making these services available 24 hours a day, seven days a week, newspapers can better service their customers and allows their customer service representatives to spend less time processing routine transactions, and more time focusing on generating new subscriptions, welcoming new subscribers and validating new deliveries. As with all PBS applications, all customer information goes into a single address database that can help newspapers more fully utilize customer demographic information.

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